Will cleaning damage delicate rugs or antique carpets?

Not if done right! Specialists test cleaners on hidden areas first for materials like silk or wool. Delicate rugs get hand-cleaned section by section to avoid colour bleeding, preserving their beauty and value without harsh scrubbing.

How often should I get my office carpets professionally cleaned?

Busy offices with heavy foot traffic benefit from quarterly cleans. This stops dirt from settling into fibres, prevents matting, and maintains a polished look—saving you money on early replacements.

Can old pet stains or spilt coffee really be removed completely?

Yes! Pros pre-treat stains with industrial-strength solutions, then use hot water extraction to pull residue from the padding. Enzymatic treatments break down lingering odours, so even old accidents disappear.

Why do prices differ for wool vs. synthetic carpets?

Wool needs gentler methods to avoid shrinkage, while synthetics require pH-balanced cleaners for grease removal. Larger rooms or added services like moving furniture also affect the cost, ensuring your carpet gets the right care without shortcuts.

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